Help & Support

Welcome to our Help & Assistance page. We are here to assist you and resolve any concerns you may have. Depending on your needs, we offer various specialized services, each ready to provide you with the necessary assistance.

Our Support Services

1. Customer Service

If you have general questions or need assistance with a specific product or service, our Customer Service team is here to help. Our advisors are trained to answer all your questions and ensure your experience with us is as smooth as possible.

Contact: support@kapitum.com
Hours: Monday to Friday, 9am to 6pm

2. Legal Department

If you have any legal concerns or questions regarding our contracts, terms and conditions, or disputes, our Legal Department offers comprehensive and clear assistance. We are here to guide you through all the legal aspects of our services.

Contact: support@kapitum.com
Hours: Monday to Friday, 9am to 6pm

3. Insurance Department

For all questions regarding our insurance offerings, whether for subscription, claims, or changes to your contract, our specialized team will provide you with answers tailored to your needs.

Contact: inssurance@kapitum.com
Hours: Monday to Friday, 9am to 6pm

4. Short-Term Loans

If you have any questions regarding our short-term loan offerings, whether for an application, repayment management, or file monitoring, our dedicated team will provide you with all the necessary assistance.

Contact: contact@kapitum.com
Hours: Monday to Friday, 9am to 6pm

5. Medium and Long-Term Loans

Our medium- and long-term loan experts are available to advise you and help you find the financial solutions best suited to your projects.

Contact: contact@kapitum.com
Hours: Monday to Friday, 9am to 6pm

6. Online Transfer Service

For all your concerns regarding online money transfers, our experts are available to ensure the security and speed of your transactions.

Contact: transfer@kapitum.com
Hours: Monday to Friday, 9am to 6pm

7. Platform Technical Support

If you encounter any technical issues with our platform, our technical support team is ready to resolve your concerns quickly. Whether it's a bug, access difficulty, or any other malfunction, we're here to help.

Contact: support@kapitum.com
Hours: Monday to Friday, 9am to 6pm

Other Useful Resources

To provide you with even more solutions, we've created several resources that you can consult at any time:

• FAQ - Questions and Answers: A section dedicated to answers to frequently asked questions. If you have a question, you'll likely find the answer here. A section dedicated to answers to frequently asked questions. If you have a question, you'll likely find the answer here.
• Click here to access the page Privacy Policy: Learn more See our privacy policy to learn more about how we manage your personal data. Click here to access the page
• Cookie Policy: Learn how we use cookies to improve your experience on our platform. Click here to access the page
• Report a Problem : If you have an issue you would like to report, please fill out our dedicated form. Our team is committed to resolving all situations quickly and efficiently.Click here to access the page

We Are Here to Help You

Your satisfaction is our priority. Whatever service or assistance you require, our team is always available to provide the most appropriate solutions. Please feel free to contact us through any of the channels mentioned above for any assistance or support requests.